Everything about the physical site rather than the charger: monitoring, safety and security. A charging site fails in ways that have nothing to do with charging.
Detecting a cut or removed charging cable the moment it happens, using BLE beacons paired to the charging session management device, with configurable alarm, CMS, email, call and camera responses.
Custom hardware that watches the charging floor rather than the charger: cable and theft detection, EV bay occupancy, bay signage indication, and water detection on unattended sites.
Knowing when a charger or technical panel is opened, telling authorised work from unauthorised access, what should happen automatically, and the audit trail that matters after an incident.
Knowing a charging site is down before customers report it. Detecting absence, telling a power outage from a network outage, partial failures, and what has to stay powered to report at all.
Most charging complaints are about finding a free bay, not about charging. Availability at three distances, lighting driven by charger state, and the occupied-but-not-charging problem.
Sensors mounted on the charger detecting tilt, impact and panel opening, reporting into the charging management platform so interference raises a ticket instead of returning as a repeat repair.
